1. Introduction
AdHawk ("we," "our," or "us") operates the AdHawk platform, an AI-powered advertising management service accessible at https://adhawk.biz. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using AdHawk, you agree to the practices described here.
2. Information We Collect
We collect information in the following ways:
- Account information: Name, email address, company name, and billing information when you create an account or subscribe to a plan.
- Advertising platform data: When you connect your ad accounts (Meta, Google Ads, TikTok), we access campaign data, ad sets, creatives, and performance metrics through official platform APIs. We use this data solely to provide our optimization services.
- Usage data: Log files, browser type, IP address, pages visited, and actions taken within the platform.
- Communications: Messages you send us via the contact form or email.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the AdHawk platform and its AI features.
- Access and analyze your advertising account data to generate optimization recommendations and execute approved actions on your behalf.
- Send transactional emails (account confirmations, billing receipts, alerts).
- Send performance digest emails and platform notifications you have opted into.
- Respond to your inquiries and provide customer support.
- Comply with legal obligations and enforce our Terms of Service.
4. Advertising Platform API Data
AdHawk integrates with third-party advertising platforms (including Meta, Google Ads, and TikTok) via their official APIs. When you connect your ad accounts:
- We request only the permissions necessary to read campaign performance data and execute actions you have explicitly approved.
- We do not sell, share, or use your advertising data for any purpose other than providing the AdHawk service to you.
- Access tokens are stored securely and encrypted. You may revoke access at any time from your dashboard or directly from the respective platform's app settings.
- Our use of data obtained through Meta APIs complies with Meta's Platform Terms and Developer Policies.
5. Data Sharing
We do not sell your personal information. We may share your information with:
- Service providers: Third-party vendors who assist us in operating the platform (e.g., Stripe for payments, Resend for email delivery, cloud infrastructure providers). These parties are contractually obligated to protect your data.
- Legal requirements: If required by law, court order, or governmental authority.
- Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We will delete or anonymize your data within 30 days of a verified deletion request, except where retention is required by law.
7. Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted storage of access tokens, and access controls. However, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password and to notify us immediately if you suspect unauthorized access to your account.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access and receive a copy of your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Object to or restrict processing of your data.
- Data portability (receive your data in a structured, machine-readable format).
- Withdraw consent at any time where processing is based on consent.
To exercise these rights, contact us at [email protected].
9. Cookies
We use essential cookies to maintain your session and authentication state. We do not use third-party tracking cookies for advertising purposes. You may disable cookies in your browser settings, but doing so may affect your ability to use certain features of the platform.
10. Children's Privacy
AdHawk is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of AdHawk after changes are posted constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: